What to look for in buying a used transfer case

This is a question we often get. When purchasing a rebuilt transfer case there are several factors to look for before you begin. Buying a rebuilt transfer case can be a stressful event but it certainly doesn’t have to be. Follow these easy tips and you’ll be purchasing your next used transfer case with confidence.

1. Make sure you’re dealing with a reputable supplier of used transfer cases.  By reputable I mean how long has the person you’re on the phone with been dealing with used transfer cases? Are they doing this as a summer job between school semesters or are they in the automotive recycling business?  Dealing with a person of experience can mean the difference between receiving the correct part or an incorrect part. Also, shipping back an incorrectly ordered used transfer case could be expensive.
2. Make sure your getting a written warranty that states the used transfer case you’re purchasing is covered from any defects for at least 3 months. There are a lot of fly by night junk yards that will happily give you a 30 day warranty but that’s simply not enough time to properly test a used transfer case. Once a unit has been installed you’ll know by the 2^nd or 3^rd month if you’ve purchased a quality used transfer case or have been bitten by the lemon bug. Written warranties go a long way in making sure the supplier you’re dealing with is a professional used transfer case supplier. We actually prefer a 6 month warranty which can be found at such suppliers as AffordablePowertrain.com.
3. When ordering a used transfer case, make sure to have your VIN number handy to provide to the supplier. This is one big way to avoid ordering the incorrect transfer case and potentially having to return it. Reputable suppliers, such as Affordable Powertrain will often ask for the VIN if there are many different transfer cases available for the same year make and model. When placing an order for your used transfer case kindly offer the VIN number to the sales rep that is handling your request. This not only helps assure your getting the correct part but shows you’re a serious customer that is an informed customer. Remember, in the used transfer case business, knowledge is power.
4. Finally, only order a used transfer case from a company that has a track record of excellence in customer service. If person on the other end of the phone doesn’t display a level of excellence in the sale how do you think they’ll be if there is a problem? Excellence in sales and service is a must and you’ll typically know just by the type of people they hire.

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